Call Center Agent Job at Express Employment Professionals Defunct, Boise, ID

  • Express Employment Professionals Defunct
  • Boise, ID

Job Description

Job Full Description

A busy call center is in need of Call Center Reps - Work Remotely


Job Title: Healthcare Call Center Representative (Non Clinical)
Read Before Applying -this role has set schedules, training requirements, and home office standards. Please review carefully to ensure you can fully commit.
Assignment:
* Make outbound calls to healthcare members
* Share information about recent and upcoming appointments
* Inform members about available programs and services
* Verify name and date of birth for HIPAA compliance
* Follow simple scripts and document calls
Note: This is a non clinical role. No medical advice, diagnosis, or treatment discussions.
Work Schedule (EST):
Monday-Friday: 9:00 AM - 5:30 PM, 9:30 AM - 6:00 PM or 10:00 AM - 6:30 PM - $13/hour
Training Details:
* One week of training, typically 10:00 AM - 5:00PM EST
* Full participation is required
* No absences or late arrivals during training
* No time off during the first 30 days after launch
* After 30 days: time off requires 72 hours' notice
Work From Home Requirements:
* Quiet, dedicated room with a door
* No background noise (children, TV, music, pets, alarms, etc.)
Technical Requirements:
* Personal computer and internet required
* Windows 11 only (no Windows 10, Mac, or Chromebook)
* Intel i5 / AMD A10 / Ryzen 3+
* 8 GB RAM minimum
* 500 GB HDD or 256 GB SSD
* Internet: 50 Mbps download / 20 Mbps upload minimum
* No VPN or proxy use
* Wired USB headset only
* Must allow IT support for setup and troubleshooting

How to Apply for Express Pro's Opening:

  • Give our office a call: 610-489-4191
  • Stop by our office! Express is located at: 19 Jenkins Avenue, Lansdale PA 19446
Job Type: Full-time

Benefits offered:
  • Dental insurance
  • Health insurance
  • Professional development assistance
  • Vision insurance
  • Weekly Pay!



Lansdale, PA
3077
19 Jenkins Avenue
Suite 200
Lansdale, PA 19446

Job Tags

Weekly pay, Full time, Work at office, Remote work, Home office, Monday to Friday

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